Other Program Offerings and Consulting

The workshops focus the participant on a particular subject and are an effective method to convey information quickly through a combination of presentations and exercises. The workshops are designed to be delivered and facilitated in a half day, full day or two day format depending on the workshop.

Objective: Assist presenters, trainers and speakers in implementing effective methods to market their services.

Objective: The participants will understand the meaning of becoming a Sales Professional and the different elements of the sales process.

Objective: Create a positive customer service attitude, read the customer needs, deal with the irate customer and build a world class customer service image.

Improve Employee Retention and Motivation

Build customer loyalty!

POW Team

Objective: The participant will take part in activities that will assist them to apply the concept of working as a team instead of working on a team. They will learn the correct processes and procedures to build a successful and empowered team.

Format: Half Day

Objective: The participant will master the art of communicating face to face for more rewarding relationships. They will learn how to communicate with different personality and behavior styles and better understand what others really mean through what they say, think and do.

Format: Presentation (30 min. to 1 hr.)

Objective: The audience will understand what is the definition of success, what is motivation, how do you set a goal and how to apply appropriate conditioning to achieve your success.

Format: Half Day Session

Objective: The participant will develop a win/win philosophy for effective negotiations. Learn new techniques, strategies and tactics. This program covers the principles of negotiation, the negotiating process, preparation, the planning of objectives, bargaining tactics, and the closing techniques to get commitment.